An AI system records shoppers’ movements and actions to improve the efficiency of outlets’ design. Retailers designing selling spaces...

新型肺炎疫情持續影響本港，打擊各行各業，政府推出第三輪防疫抗疫基金，涉及金額達240億元，主要用於採購疫苗、支援醫管局應對下一波疫情等，並動用45億元支援20多個受疫情重創的行業，但未包括涵蓋範圍甚廣、早前已獲300億元資助的零售業。 ...

In-store retail analytics are giving retailers more crucial insight into what is happening in their stores. Without these key...

© 2013 Mike Massaro Challenge: Understanding customer journey through brand exhibitions A luxury cognac brand regularly holds exhibitions...

To thrive in today’s retail climate, retailers are realizing the need to leverage the power of data and technology. Retailers produce...

When glancing at the retail industry’s most recent digital transformation, it can be easy to overlook the challenges digital retail...

Brick-and-mortar sales are not fading anytime soon. It is projected that 83% of goods purchased globally in 2022 will still be bought...

When it comes to bricks and mortar retail, the COVID-19 pandemic is going to be one of those moments that forces retailers to completely...

The disruption caused by COVID-19 comes at a time of intense change for the retail industry. Retail stores worldwide are facing closures...

The COVID-19 global pandemic is having a profound impact on consumers’ lives. As stay-at-home orders and country-wide lockdowns start to...

Nowadays, retail is not just about the high street and shopping malls. Leading retailers are coming up with new ways to sell their...

As the entire world is scrambling to come back to normalcy after the COVID-19 social distancing guidelines are relaxed, brick-and-mortar...

Alex Tai | SOPA Images | LightRocket | Getty Images Want to understand the implications of your data to formulate effective strategies?...

Westfield World Trade Center, Manhattan, USA People nowadays often toss around the term “customer experience,” and some companies have...

Luxury brands have been known to adhere to traditional retail strategies: simply displaying their products in company-owned shops or...

Retailers need to track key performance indicators (KPIs) to evaluate how effectively the company is journeying towards its strategic...

n recent years, e-commerce has been growing much faster than brick-and-mortar stores. This is largely due to the fact that online...

Creating customer paths and designing store layout in a brick-and-mortar store is one of the key strategies in a retail store’s success....

Starbucks has introduced pickup-only stores that lets customers order ahead through the chain’s mobile app and pick up their orders...

Technology not only fundamentally changes our lives but also the way we make a purchase A new type of consumer is reshaping the retail...