Jan 3, 20234 min readTechnologyThe Importance of Protecting User Data: Interview With Eugene HoPrivate Internet Access (PIA) spoke with Eugene Ho, CTO and Co-Founder of Dayta AI, about the value AI brings to the shopping experience,...
Nov 12, 20202 min readRetail TrendsHow Lululemon Has Rethinked Customer Experience to Overcome CrisisLululemon Athletica reported a better-than-expected second quarter revenue and earnings-per-share, easily topping the number that...
Oct 29, 20201 min readRetail TrendsHow to utilize walk-in-rate to create business value?Want to understand the implications of your data to formulate effective strategies? This coaching video will help you accomplish that! In...
Oct 5, 20202 min readRetail TrendsHow Cyclops Can Help to Enhance Customer Experience© 2013 Mike Massaro Challenge: Understanding customer journey through brand exhibitions A luxury cognac brand regularly holds exhibitions...
Sep 28, 20203 min readRetail TrendsWhy is Customer Experience so Important to Businesses?Westfield World Trade Center, Manhattan, USA People nowadays often toss around the term “customer experience,” and some companies have...
Sep 28, 20203 min readRetail TrendsWhy In-Store Experience is IrreplaceableStarbucks has introduced pickup-only stores that lets customers order ahead through the chain’s mobile app and pick up their orders...